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Let's Connect

Your feedback, questions, and ideas are important to us. Whether you have a project in mind or just want to say hello, use the form to get in touch. We look forward to hearing from you!

๐Ÿ“Toronto, ON, Canada

What We Can Help With

  • AI generation producing unexpected, low-quality, or off-topic results
  • Chrome Extension installation, configuration, and synchronisation issues
  • Spaced repetition algorithm selection, tuning, and scheduling questions
  • Account access problems: email verification, password reset, Google login
  • Billing: subscription upgrades, plan changes, cancellations, receipts
  • One-time storage boost purchases and activation issues
  • Feature requests, product feedback, and bug reports
  • Partnership, press, and collaboration inquiries

Common Questions Before Contacting Us

Setup and onboarding: Browse the help center for import guides, PDF workflows, and settings. Or create a free account and use in-app onboarding.

Billing and plans: Full plan details, pricing, and the comparison with Anki and Quizlet are on the pricing page.

Account settings: After logging in, visit your settings page to manage your profile, algorithm preferences, and notifications.

Response Times

We are based in Toronto, ON, Canada and aim to respond to all messages within 24 hours on business days. Priority support with faster response times is available to Platinum subscribers.

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